Mobile App (Mobile)
Patient Kiosk – Resolve Credit Card Payments
Use the Unresolved Payments screen to manage unresolved credit card payments entered by the patient in the kiosk through OpenEdge®. Payments might be unresolved because the transaction was abandoned by the patient or could not be verified through OpenEdge when
Verify or Ignore a Credit Card Payment
You can verify or ignore unresolved credit card payments.
- Tap a credit card payment.
- Tap Verify Again to verify the payment, or tap Mark Ignored to ignore the payment.
- If you tap Verify Again you will be asked if you want to send an email receipt to the patient that the payment was verified.
- If you tap Mark Ignore you will be prompted to confirm.