Collections (PM)
We have automated your Collections workflow. Now, when the Hold Patient Billing for Promised Payment system default is set to Yes, and a Follow Up date is entered in Collections, a new system-defined hold reason, XP Promised Payment, is automatically populated in the Hold Reason field in the Responsible Party tab. Additionally, the Until date in the Responsible Party tab is updated to match the Follow Up date, unless the Until date is later than the Follow Up date entered in Collections.
