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Patient Information (PM)

Patient Photos Button
We have updated the Photos button on the Patient Information screen to now display when you hover over the patient image box.

Payment Entry (PM)

Credit Card Payment Enhancements
We have made the following enhancements to the credit card payment process:

  • Resolve Unapplied Credit Card Transactions
  • Check for Duplicate Credit Card Transactions

Resolve Unapplied Credit Card Transactions
When a credit card payment process is interrupted the credit card payment is not applied to the visit and an Unapplied Credit Card transaction is created in your system in the Payment Source field in Payment Entry.

To resolve Unapplied Credit Card transactions, set the Use OpenEdge® Payment Processor system default to Yes.

You can resolve an unapplied credit card payment transaction by using the new Unapplied Credit Card feature in the following payment entry screens:

  • Transaction Entry | Payment
  • Appointment Scheduler | Co-Payment Entry
  • Patient Checkout
  • Responsible Party | Payments

    Important Note: Unapplied credit card transactions created in the Responsible Party screen must be resolved in the Payment Entry screen on the Responsible Party tab.

Check for Duplicate Credit Card Transactions
We have added a new Check for Duplicate Transactions check box on the Credit Card Capture screen to allow you to stop the system from checking for duplicate credit card payment transactions. By default the check box is selected.
Clear the check box to stop checking for duplicate transactions.

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The Pain Care Center

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