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AdvancedPM

Patient Information (PM)

Patient Photos Button
We have updated the Photos button on the Patient Information screen to now display when you hover over the patient image box.

Payment Entry (PM)

Credit Card Payment Enhancements
We have made the following enhancements to the credit card payment process:

  • Resolve Unapplied Credit Card Transactions
  • Check for Duplicate Credit Card Transactions

Resolve Unapplied Credit Card Transactions
When a credit card payment process is interrupted the credit card payment is not applied to the visit and an Unapplied Credit Card transaction is created in your system in the Payment Source field in Payment Entry.

To resolve Unapplied Credit Card transactions, set the Use OpenEdge® Payment Processor system default to Yes.

You can resolve an unapplied credit card payment transaction by using the new Unapplied Credit Card feature in the following payment entry screens:

  • Transaction Entry | Payment
  • Appointment Scheduler | Co-Payment Entry
  • Patient Checkout
  • Responsible Party | Payments

    Important Note: Unapplied credit card transactions created in the Responsible Party screen must be resolved in the Payment Entry screen on the Responsible Party tab.

Check for Duplicate Credit Card Transactions
We have added a new Check for Duplicate Transactions check box on the Credit Card Capture screen to allow you to stop the system from checking for duplicate credit card payment transactions. By default the check box is selected.
Clear the check box to stop checking for duplicate transactions.

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“The nice thing about AdvancedMD is claims are cleared before they are forwarded to various insurance companies. We know very, very quickly if we have some defective portion on our claim.”

Dwight Romriell, DMD

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