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Mobile App Updates (Mobile)

We are excited to announce the following updates to our mobile and iPhone® apps:

  • Integrated Telemedicine for providers
  • Updated patient facesheets
  • Added ability to upload documents from your iCloud® Drive
  • Updated Prescription confirmation workflow and new Supervising Provider field
  • Added new Message filters
  • Added patient Message History
  • Added ability to link chart items
  • Enhanced Touch ID login feature

We are pleased to announce the release of AdvancedTelemedicine® on the mobile and iPhone app. AdvancedTelemedicine provides a secure way for providers to communicate with patients remotely.
You can schedule a telemedicine appointment or create an on-demand telemedicine appointment. All telemedicine appointments for the day display on the Patients screen in the Telemedicine section.

System Requirements and Setup
For information about system requirements, role setup, provider setup, and telemedicine settings, see the PM AdvancedTelemedicine help file.

Start a Scheduled Telemedicine Appointment

You can start a scheduled telemedicine appointment three ways:

  • From the Patient screen
  • From the patient’s facesheet
  • From the telemedicine appointment

Tap the Patient icon.

View a list of all telemedicine appointments for the day in the Telemedicine section of the Patients screen.
From this screen, you can start or reconnect to a call, end a call in progress, and apply charges to the visit.
The Start Call, Patient, and Telemedicine icons turn red when a patient has joined a call and is waiting for the provider to arrive.

Note: You can tap the date to select to view past or future telemedicine appointments for a specified date.

Patient Facesheet

We have updated appointment cards on the patient facesheet. When you tap More on an appointment card to view a list of future and past appointments, you can now tap on a a future appointment to open the appointment card where you can see appointment details and edit the appointment.
We have also updated all chart items on the patient facesheet to display the patient information bar for an easier and more consistent workflow.

Documents and Images

You can now upload document and image files to the patient’s chart from your iCloud® Drive.


We have updated the prescription confirmation workflow, so you can now sign, send, and print prescriptions on the Confirm screen.
We have also added the Supervising Provider field on the Medication screen, so you can select a supervising provider on a prescription just as you can in EHR and PM ePrescribing.

Message Filters

We have added the following new filters and sorting features to Messages:

  • Messages sent To All (multiple recipients) or just To Me.
  • Deleted Only messages.
  • Multi-select specific subjects or All subjects.
  • Sort messages in ascending or descending order by Date or Subject.
Message History

You can now view a patient’s message history from the patient’s facesheet. Tap the Message History icon to display all internal and patient portal messages associated with the patient for the selected time frame.
Tap the filter icon to view messages from the Last 30 Days, Last 60 Days, Last 90 Days, Last 6 Months, Last Year, or All.
The default time frame is Last 30 Days.

Note: A badge displays next to the Message History icon to indicate how many messages are associated with the patient for the selected time frame.

Link Chart Items

To match EHR functionality, you can now link the following saved chart items to patient notes, prescriptions, lab orders, and documents and images in the mobile and iPhone app:

  • Charge Slips
  • Lab Orders
  • Notes (iPad® only)
  • Prescriptions
  • Documents & Images

View linked chart items in EHR.

Touch ID

We have enhanced the Touch ID login feature to streamline workflow. Now you can choose to have the device Remember your Touch ID, or Forget it when you tap Logout. This gives you more control over the security of your device.
If you choose to have the device Remember your Touch ID password, then the next time you access the AdvancedMobileDoc app, you can tap the Touch ID icon and press your finger to the Home button to log in to the app.

Video Training Library (PM/EHR/Mobile)

The following video has been updated in the Video Training Library:

  • AdvancedTelemedicine ™ (8:41)

“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

Read the story  ›

“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“Everybody still does basically the same thing; they just do it in a different and better way that’s more efficient.”

Steve Wampler, MD
Greenhill Family Clinic

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