Dear valued client:
I want to thank our many clients and partners who attended the fifth annual AdvancedMD user conference, Evo17, in Nashville, Tennessee. Evo17 was tremendously successful. The theme of the five-day event focused on integrated patient-physician workflow for the independent practice. Here’s a recap of the fascinating topics discussed and presented.
AdvancedMD achieved a major milestone of passing the $100M revenue run rate mark. Only .04% of all companies in the U.S. reach this milestone. We are very proud of this achievement and realize we couldn’t have achieved this major milestone without you; more than 26,000 clients among 8,600 practices and 600 medical billing companies. Thank you for your loyalty and support.
We realize that even in a technology-enabled practice, you wear many hats; however, Evo17 gave us a chance to celebrate our successes and learn how to overcome our challenges. We were excited to hear how AdvancedMD makes your life easier, improves your patient experience and helps your practice grow and earn unprecedented levels of revenue. See why we’ve got your back.
We had an opportunity to hear some amazing firsthand stories from practices impacted by Hurricanes Harvey and Irma. See how Dr. Nichole Tomjanovich, Dr. Daisy Arco and Lee Sandlin, CEO, managed to operate in the face of major challenges.
To continue the Evo tradition of providing meaningful service to a wonderful cause, this year AdvancedMD Cares hosted a blanket drive for three local organizations that serve the Nashville community. Attendees were able to tie more than 600 quilts that were donated during Evo.
The expanded EvoExpert Hall was buzzing with excitement and learning from sunup to sundown. We offered clients free, unlimited one-on-one time with support, implementation and product experts, to deepen and strengthen their AdvancedMD knowledge, specific to their individual needs.
Many clients expressed their appreciation for the NEST online community, a place where you can search everything from help files and release guides, to the video training library, eGuides and blogs to help you practice better. NEST allows you to share your feedback and ideas, see what’s on our roadmap, and ask questions from AdvancedMD experts and other users in practices just like yours. See what clients are saying.
We heard from Dennis Snow, a former Disney cast member (employee) and remarkable keynote speaker. Dennis shared his passion for delivering continual world-class experiences to our clients and employees, stressing the importance of creating little moments of ‘wow’ and viewing the patient experience through their eyes.
Everyone enjoyed a wonderful performance from country music legend, Lonestar, who played many hits, including “Amazed” and “Already There” and a fun and educational tour of the Country Music Hall of Fame and Museum.
Many thanks to our valuable Evo sponsors for their support and commitment to the independent practice. Practices were introduced to more than a dozen of our partners, and found new integrated solutions for nearly every area in their practice. Our marketplace has now reached more than 60 partners. Check out our marketplace partners.
Ultimately, Evo gave everyone an opportunity to network, increase knowledge of our entire suite of technologies, earn CEU credits, learn about marketplace partnerships, hear valuable feedback and have some fun. We thank you for making the commitment to be part of a community of independent providers, with the aim of using integrated workflow and personalized service to ensure the health of your patients and practice. It was truly a successful event. Enjoy this fun video summarizing Evo17.
With the tremendous success of Evo17, we’ve decided to expand our ability to provide this valuable resource to more people within your practice. Stay tuned for regional AdvancedMD user groups for 2018.
As always, thank you for your continued business and support. Contact us with questions or suggestions. Don’t forget to share this newsletter with your colleagues.
Raul Villar, Jr.
Product & Engineering Updates
Over the past year we’ve expanded and introduced additional functionalities, acquired new technologies, executed new partnerships, strengthened the platform and offered more integrated products for your practice. All of these are due to our significant client growth, by adding practices and practices adding more products and providers. We‘ve invested heavily in implementation, customer support and R&D. Here are our most recent updates presented at Evo:
AdvancedMessaging email and text marketing has been added to this feature within our patient engagement suite.
AdvancedTelemedicine was a very popular session during Evo. Clients who added telemedicine have unlocked new revenue opportunities. See these amazing stats.
AdvancedScheduling now shows month view appointment totals and includes our new AdvancedRooming feature. Currently, the AdvancedRooming feature is only available to clients with our new AdvancedEHR. Stay tuned for more information.
Mobile & iPhone app updates include EPCS, risk factors and advanced directives, copy phone number and schedule appointment counts.
Roadmap & Upcoming Features
One unified reporting solution makes it easier for you to run and find many valuable reports to drive a more efficient practice. Now includes standard and custom reports, AdvancedInsight and ODBC.
AdvancedEHR has a fresh new dashboard that displays your outstanding tasks, organized in donuts, to help you better see what to do next. Your daily schedule is also listed on the left side of the main EHR homepage.
View your entire month on one screen. All current and new patients will be able to schedule appointments online using a web browser. Online scheduling is currently in a very successful beta.
We’re adding CQM reporting for MACRA to help you collect and report on additional measures for the 2018 calendar year.
MACRA Resource Library
AdvancedMD has created a special-forces-type team that we have cordially named the MACRA Posse. Comprised of more than a dozen of the best and brightest from all areas of AdvancedMD, our posse provides MACRA and MIPS content and resources including eBooks, flyers, calculators, webinar recordings and desk guides.
Although we’re quite proud of our vast collection, we felt it might be easier to give you the top 10 most downloaded MACRA and MIPS resources for 2017. There’s something for everyone and everything is designed to help you become a ‘MACRA Master’.
A Message from Professional Services
Professional services offers countless opportunities to help you succeed. From templates to training, pro services can help guide, clarify and aid your business growth. Private consulting is a large part of what helps many offices run smoother and more efficiently. We customize the sessions to not simply train you how to use a product, but how to seamlessly integrate our products and processes to your practice. Our professional services consultants can take a look at your system and processes and recommend the best method to success through product utilization and integrated workflow.
Schedule an appointment today. Visit our webpage for more information and pricing, or call us directly at (800) 825-0224.
Janet Benefield, Jen Boland, Hillary Peterson (back), Bailee Sain (front), Molli Duncan, Vincent Puopolo
Meet your Professional Services Team
Professional Services Consultant
Patty Casey has been passionately training and implementing clients with AdvancedMD since 2007. She is a practice management expert who has helped numerous clients successfully integrate AdvancedMD software into their private practices. Patty has a keen sense for recommending what’s best for her clients, while making them feel well educated and empowered to continue after the consulting is over. She is passionate about making sure that her client’s needs are met by truly understanding their workflow.
Patty has lived in California and Utah, and currently lives in Boise, Idaho. She loves the City of Trees and the smaller city life. She and her husband, Dru, like to spend as much time as possible with their 11-year-old son, Brandon.
Get to know your Implementation Team
Angie Reedy has been with AdvancedMD since Oct 2016 and works on the Practice Fusion/mental health team. Angie recently finished her EHR certification and loves to find new ways to improve practice efficiency. She’s excited about her future with AdvancedMD. Angie worked for a medical office before joining AdvancedMD, overseeing the clinic workflow and scheduling.
Angie has a Bachelor’s degree in psychology from Utah Valley University. Outside of work she enjoys playing the piano and guitar, walking her dogs and playing games with family and friends. Angie admits she could watch detective crime shows all day. Right now she’s watching crime shows produced by European countries. She is married and has three kids (12, 7 and 5) and two dogs (husky/retriever and a goldendoodle).
Jennifer Harris has been with AdvancedMD since 2012. She began as an implementation account manager and currently works as an implementation consultant for our billing service team and key accounts. Jennifer has shown exemplary dedication to her clients during her time at AdvancedMD. She takes time to understand their needs and focuses on solutions by anticipating and preventing roadblocks. Jennifer has a natural talent of personalizing the implementation experience for each client. As a tenured member of the implementation team she helps coach her peers on best practices and internal procedures. Her favorite thing about working in the implementation department is the continual learning and growth within the healthcare industry.
Jennifer married her high school sweetheart, Travis, and will be celebrating their 20-year anniversary next June. They have two kids, Saige (16) and Hayden (10) and a very large American Bulldog named Thor. Jennifer loves reading and spending time camping, fishing and hiking with her family. Jennifer is also a talented florist.
Zach Bartholomew has been with the AdvancedMD implementation department since January 2014. Initially, he was hired to create training videos. After just a few short months, he was designated as a ‘Certification Trainer’ certifying AdvancedMD clients and employees on the EHR and practice management products. Zach has also worked on micro-enhancements, integrated workflow, and has run the implementation tune-up series, which focuses on in-depth training of implementation associates on the newest product offerings.
Zach is married with one daughter and two beagles. He is currently a member of the Liberty Wells Community Council and enjoys working for his community. A lifelong nerd, Zach has an almost complete collection of Optimus Prime Transformers and enjoys collecting items from most nerd genres. In the quiet hours at home you’ll find Zach in his study reading Vonnegut, Burrows, Lovecraft and many assorted biographies on historical figures and events. Lastly, Zach and his father own and maintain a vintage MGB Tourer. They enjoy taking their beloved British sports car to auto shows to share their automotive endeavors with like-minded individuals.
Jennifer Mejia has been in the AdvancedMD enrollments department since May 2016. She thoroughly enjoys everything about her job, from the environment, to helping clients and solving problems. She received an Associate’s degree in medical specialties from Stevens Henagar College, which led her to AdvancedMD.
Jennifer has been married to her best friend, Orlando, for 8 years. They have two kids, Itzayana (5) and Ian (3). Jennifer loves arts and crafts, and one day hopes to open a Mexican restaurant, just like her grandparents. Jennifer enjoys cooking and watching cooking television shows. Cooking has always been something she has enjoyed, even as little girl.
Newly Recorded Webinars
Run your practice more efficiently with these newly recorded webinars.
Training Library Videos
Access these new and updated videos within AdvancedPM and AdvancedEHR by clicking the Video Training link at the top of your screen.
Document Scanning Module
Application Performance Update
Coming Attractions Summer 2017
Introduction to AdvancedMobileDoc®
AdvancedMobileDoc® Growth Charts
AdvancedMobileDoc® & iPad Basics
AdvancedMobileDoc® – Using Immunizations
AdvancedMobileDoc® – Nurse and MA patient visit workflow
Registering a Patient
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