Features Navigation

(800) 825-0224 Live Demo

AdvancedMD Launches New Doctor Reputation Tool, AdvancedReputation™, to Help Providers Manage Google Business Reviews


 AdvancedMD Launches New Doctor Reputation Tool, AdvancedReputation, to Help Providers Manage Google Business Reviews 

Automated patient surveys to help providers drive online scores and reviews.

South Jordan, UT – August 9, 2017 – AdvancedMD, a pioneer in integrated provider and patient workflow for independent physician practices, launches AdvancedReputation, a new addition to its unified medical office technology platform that makes provider reputation management easy. It allows practices to build a positive online reputation for their practice, providers and staff using automated surveys to gather patient feedback about recent office and telemedicine visits.

AdvancedReputation automates the process of collecting Google business profile reviews that serve as the foundation for a medical provider’s online reputation.

 

“In today’s digital era of well-informed online consumers, patients turn to Google to help find a doctor,” said Arman Samani, Chief Technology Officer at AdvancedMD. “Experts claim that nearly 85% of all consumers making a decision use Google to help in their research. Our software makes it easy for providers to engage patients in the online review process following an office or telemedicine experience.”

Following the visit, patients receive a short 5-point survey via email or text message in according with their preferences. When a positive score is given, AdvancedReputation invites the patient to post their positive feedback on the provider’s Google profile.

In the case of a negative score, a direct probing question is presented and the patient is invited to describe their recent experience. This instant voice-of-the-patient insight is posted privately on the provider’s dashboard in AdvancedPM and AdvancedEHR to facilitate resolution.

Additional Resources

About AdvancedMD

AdvancedMD strives to be the community of choice for independent providers by delivering an integrated workflow and personalized service to ensure the health of every practice and their patients. The company’s integrated suite of cloud solutions includes practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking all backed by expert practice advocates. AdvancedMD also offers full service revenue cycle management and serves an expansive national footprint of nearly 26,000 practitioners across 8,600 practices and 600 medical billing companies. Visit www.advancedmd.com.

Media contact

Jim Elliot
Chief Marketing Officer
801-984-9500
jelliot@advancedmd.com

Share this

“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.

“With AdvancedMD we got everything in one package, and the ability to ensure that we get maximum allowable Medicaid reimbursement.”

Charlotte Kientzy
Practice billing manager

“The nice thing about AdvancedMD is claims are cleared before they are forwarded to various insurance companies. We know very, very quickly if we have some defective portion on our claim.”

Dwight Romriell, DMD

Read the story  ›

“The AdvancedMD system is an extremely big reason I’ve been able to pull off what I have over the past number of years.”

William W. Forgey, MD

Read the story  ›