Get Live Chat Request a Callback Get live demo

← Back

Online Provider Reputation Management

Patient Experience

It’s time to manage your online reputation…look how easy it is!

When was the last time you searched a review for that new restaurant, real estate agent, vehicle or retail store? It was probably today. Your patients are doing the same to you! Online reviews are now the foundation for a physician’s reputation.

Gone are the days of soliciting patients, family, friends, and even office staff, to leave a positive Google review of your practice to boost your online rating.

It’s now time to fix your rating by showing how much you’re loved by your patient’s!

Gather patient feedback

Online reputation management automates the process of collecting Google and Facebook business profile reviews. You can now build a positive online reputation using automated surveys to gather patient feedback not only for recent office visits but also telemedicine visits.

How it’s done

Following the visit, patients receive a short survey via email or text message, according to their preference. When a positive score is given, AdvancedReputation invites the patient to post their positive feedback on your Google or Facebook profile. Yep, it’s that easy!

In the case of a negative score, a direct probing question is presented and the patient is invited to describe their recent experience on a dashboard in practice management and EHR for easy follow-up and resolution. Imagine what that will do to your online rating!

The online provider reputation management surveys make it easy for you to engage your patients, mitigate any negative reviews and improve your online reputation.

Additional important resources



Topic: Patient Experience, Telemedicine


Other Resources Related to This Topic


Patient Experience

What do patients expect from a patient portal? Learn the 5 most-requested features.

Discover how a patient portal simplifies life for your practice and patients in this recorded...

EMR/EHR

Horizon Rx

See how Horizon Rx delivers concierge telemedicine with AdvancedMD. Imagine running a fully remote, concierge-style...

Business

Automating Your New Practice: 4 Guiding Principles for Success

You’ve made the decision to go independent and start your own private practice (or partner...