Get Live Chat Request a Callback Get live demo

← Back

EHR Adolescence: 4 Ways to Tell if Your EHR is a Teen or an Adult


Electronic Health Record (EHR) systems took their first steps in clinics nearly 50 years ago. These early systems – primitive by today’s standards – were limited in scope and function, and would face many challenges in maturing to be genuinely useful tools.

EHR admin teen or adult

EHR Adolescence

On the evolutionary scale, EHR technology today is in adolescence, somewhere between rapid growth and early maturity. However, not all EHR systems advanced equally. While many fine systems are on the market today, there is a spectrum of capability that ranges from those still experiencing growing pains and developmental limitations, to those who have successfully navigated technology adolescence and are providing truly valuable and insightful results for providers.

Adolescent systems, on the other hand, keep their owners up at night wondering what illogical surprise awaits them next, hoping for the day when limited functionality and workarounds will be replaced by useful tools.

Is Your EHR a Wayward Teen? These 5 Measures Will Tell You

If your EHR leaves you feeling like the parent of a wayward teen, you may be behind the technology maturity curve. How do you know? Mature systems, those at the leading edge of functionality, stability and innovation score high in four key areas. This summary chart will help you score your current system and gauge whether you’re getting the full maturity value of the state of the EHR market today.

EHR Maturing Comparison

Measure Mature Adolescent
1.     Cloud-based


·     100% in the cloud

·     Reliable, fast, secure


·     Premises server-based

·     Upgrade? Security? Reliability?


2.    Patient-Focused

a.    Social Media (SM)





b.   Portal/Mobile




c.    Telemedicine

·     Active SM management

·     Automated, closed-loop system

·     Active, sincere resolution of negative posts directly with patient


·     Robust online scheduling

·     Auto reminders – txt/email; Engl/Sp

·     Automated electronic intake

·     Online bill pay, Rx refill


·     Fully functional & proven system

·     Fully integrated with EHR


·   Little/unprofessional online presence

·   Do-It-Yourself SM system

·   No response plan; often turns angry and retaliatory


·   Wait on the phone

·   No reminders/haphazard manual calls

·   Clipboard intake process

·   Wait on the phone


·   On the fence – jump in?

·   Separate, siloed system = manual processes


3.    Data-Driven

a.    Comprehensive Data Structure


b.   Analytics and Reporting




·     Common database

·     Simple, system-wide access to data


·     Pre-built and easily customizable reports

·     Advanced data analytics capable



·     Separate data silos for each function

·     Sometimes troublesome integrations


·     Limited reporting capability

·     Difficult to generate custom reports

·     Not structured for advanced analytics

4.    Mature Parts/Seamless Whole

a.    Billing & e-Eligibility




b.   EHR



c.    Practice Management



d.   Portal



·     robust, highly accurate e-Eligibility verification

·     near-flawless first-pass clean claims submission


·     Advanced customization & templates

·     Dashboards and task management

·     Clinical decision support


·     System-wide integration

·     Advanced workflow management


·     In addition to key features outlined in Measure #2, portal data included in main workflows

·     Missing or rudimentary e-Eligibility

·     Sub-optimal clean claims submission (e.g. even high 90%s is low)


·     Limited templates & customization

·     No dashboards or task management

·     No clinical decision support features


·     Separate data silos

·     Lack user-friendly workflow management capabilities


·     Lack advanced features and data integration



EHR technology has come a long way over the years and has become indispensable for many providers in the delivery of healthcare. Periodically benchmarking your system will ensure your practice is maturing with the best systems available on the market.

EHR admin guide

Download the eGuide 4 Ways to Tell if Your Practice Administrators EHR is an Adolescent.

Topic: EMR/EHR, Medical Billing, Patient Experience, Telemedicine

Other Resources Related to This Topic


10 Ways Long COVID Has Crippled Healthcare Profitability

With COVID-19 fading into the clinical rearview mirror, the emphasis has now shifted to understanding...


10 EHR Must-Haves to Build Stronger Payor Relationships

The payor relationship is crucial to your practice’s financial success. It impacts everything from the...


EHR Customizable Templates

Improve clinical efficiency while still charting your way: customize our EHR templates to fit your...

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

Read the story  ›

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

Read the story  ›
Estaban Lavato, MD - La Loma Medical Center

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

Read the story  ›