Manage Service Link | AdvancedMD

Features Navigation

Live Chat (800) 825-0224 Live Demo

← Back

Manage Service Link

EMR/EHR

AdvancedMD associates,

We’ve created a Manage Services link on the website Support Corner page www.support.advancedmd.com to allow our clients to more easily request changes for their offices including addition/updates/removal of providers/features/training! This is just one more way we’re allowing clients the ability to request services and interact with AdvancedMD at their convenience.

The client admin will have the ability to submit a request to create a case that is attached to the client’s record and gets routed to the appropriate team – Client Experience, Relationship Manager or Sales.

advancedmd-screenshots-login-screen
Login screen

As a client clicks on a request, they will be asked additional questions to streamline their request.

advancedmd-screenshots-update-request-screen
Update Request screen example

advancedmd-screenshots-add-a-provider-drilldown

Add a Provider drilldown screen example

 

Please direct clients to the Manage Services button located at the top of the Support page atwww.support.advancedmd.com to use this new feature immediately. It will be much easier for clients to submit requests, ensure it gets routed to the correct team, and track timelines with this new functionality.

advancedmd-screenshots-support-page
Support Corner page example

A special thanks goes Carla Huggard, Terri Fisher and all other involved for the work provided to lead and create this project!



Topic: EMR/EHR


Other Resources Related to This Topic


EMR/EHR

The Ultimate EHR Vendor Guide for Small & Medium-size Practices

There are few purchases that your clinical practice will make that have more of an...

EMR/EHR

Best practices to improve patient payments

This 11-page PDF is our definitive patient payment collections guide. Originally released in 2014, this...

Medical Billing

2022 Spring Release Overview

This overview video shares the many key features that compose our 2022 Spring Release. You’ll...

“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

Read the story  ›

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

Read the story  ›

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

Read the story  ›