Here’s a recap on how the transition to ICD-10 went for the first two days for the AdvancedMD clients.
We are pleased that support calls were much lower than expected, which is a testament on how prepared the AdvancedMD associates were for this big day. The majority of calls we received were questions around the charge slip, dual coding and the code sets on the claims. We verified that many claims were successfully produced containing ICD-10 codes. We saw several new and valid ICD-10 claims edits just as we had hoped.
These quotes are proof that AdvancedMD clients enjoyed a smooth transition to ICD-10. We appreciate the many clients who have taken time out of their hectic day to say such wonderful things.
“I just have to say what a fantastic job you all have done in helping us with the ICD-10 implementation. So far, so good. We have posted a few charges already using the new codes. Thank you again for all the webinar’s and advice etc.”
“Your ICD10 Housekeeping webinar was dead-on and to the point. It was the best webinar I have ever taken. I can’t believe the effort and workload this project created and for the length of time it took to provide the necessary information to the medical field. I hope everyone involved is feeling proud and relieved today for the excellent job well done.”
“Thanks very much to the entire ICD-10 Posse and AdvancedMD team for making the transition just about painless! Hopefully, the carriers will return reimbursement as simply.”