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Patient Financial Engagement in a Post-COVID-19 World

7 Head-on Initiatives that Help Patients Pay (and feel good about it) Collecting payments is a difficult part of private practice operations, but it’s also one of the most necessary parts because it is the only way to keep your clinic running. As costs for healthcare have climbed over the past several years, payers and … Continued


4 Sure Ways to Stop Cyberthieves

Medical practice cybersecurity is a major risk. Substantial fines and cost of repair for a breach of patient personal healthcare information (PHI) can be devastating to a group practice. Use these 4 measures to stop cyber thieves.


7 Crucial Steps to Reboot Your Practice

Many people say, “We will never be fully the same,” and “The pandemic has forever changed our world.” If that is truly our new reality, then the question becomes, what will my future look like in the new landscape? As you face the question of rebuilding your practice post-pandemic, many issues, questions and options will … Continued


Telehealth Maximizing Revenue Through Thick and Thin

We’ve heard from dozens of early-adopter physicians who are discovering the powerful leverage telehealth gives them in attracting and retaining new patients and maintaining business (and revenue) continuity in times of uncertainty or temporary/seasonal dips in demand. The novel COVID-19 epidemic is a prime case in point. While stay-at-home and social distancing regulations temporarily curtailed … Continued


KPIs for the Independent Practice

KPIs That Absolutely, Positively Make a Difference for Your Practice Key Performance Indicators, or KPIs, are core to the success of any business, organization or independent practice. Two roadblocks often deter practices from successfully utilizing KPIs to their full advantage: 1) Inability to focus on the right, very limited number of indicators and 2) Inconsistency … Continued


Sunsetting RPMS

A Golden Opportunity to “Level-up” Clinic Performance and Tribal Healthcare Delivery. While IHS discontinuance of RPMS may cause disruption for clinics involved with providing tribal healthcare, facilities have a “green field” opportunity to significantly level-up their systems for greater productivity, better patient interaction and care, improved reporting and compliance and more attractive bottom-line performance. With … Continued


In-sourcing your value-based lab billing process

In today’s value-based care (VBC) healthcare environment, the decision regarding technology to support the revenue cycle management piece of the puzzle can have a deep and long-lasting effect on the success and financial health of your Lab. The starting point is to decide whether to outsource the process or keep it inside. This includes evaluating … Continued


5 Profit Tips that Boost Biller Value

Help your practice unlock untapped EHR power Many billing professionals are surprised to find that their search for cost-reducing, profit-boosting options for their practice may lead them to their own EHR. Work with thousands of practices nationwide has pointed to these five EHR-based features and processes that are proven to quickly improve practice efficiency and … Continued



4 Ways to Tell if Your Practice Administrators EHR is an Adolescent

EHR technology has matured rapidly, but may have skipped some areas of your practice. Many EHR systems sprang up and matured quickly in the high growth of healthcare technology over the past 20 years. But not all grew up to be equally capable, creating frustrations for many practice administrators. If your EHR sometimes acts like … Continued


4 Ways to Tell if Your EHR/Billing System is a Teen or an Adult

EHR/Billing technology has matured rapidly, but may have skipped some key areas of development in your practice. Many EHR and billing systems sprang up and matured quickly in the high growth of healthcare technology over the past 20 years. But not all grew up to be equally capable, creating frustrations for many practice administrators, physicians … Continued


Clinical Data Overload: Stack the Cards in Your Favor

Data access and use in clinical care continues to accelerate at an astounding pace. An industry report completed several years ago estimated a 48 percent annual increase in the amount of health data available in the U.S. At both the macro “big data” level and more localized EHR level, health data continues to proliferate. For … Continued