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New Products & Features

AdvancedTelemedicine (PM/Mobile)

Welcome to the 21st century’s version of a house call. AdvancedTelemedicineTM provides a secure way for providers to communicate with patients remotely so they can provide better care and flexibility. The telemedicine appointment can take place with the following devices: • PC • MAC® • SurfaceTM PRO 2 running Win 8.1 or Win 10 • … Continued


Telemedicine App (Mobile)

We are excited to announce the new AdvancedMD Telemedicine app that is part of the upcoming Telemedicine feature. Patients will be able to use the new AdvancedMD Telemedicine app to meet with their provider online when a Telemedicine appointment has been scheduled.


Appointment reminders

AdvancedPatient (PM/Mobile)
We have added a new Appointment Reminder feature to the AdvancedPatient Suite. The Appointment Reminders feature allows you to send email and text messages to remind patients of upcoming appointments to reduce cancellations and no-shows.


New System Default

AdvancedPatient (PM/Mobile)
We have added a new Appointments system default, Forms to Patient Portal Before Appt (# Days). The system default indicates how many days before a scheduled appointment that forms are automatically made available to the patient through the patient portal.


Automating patient forms

AdvancedPatient (PM/Mobile)
We have automated the process of making forms available to patients in the patient portal by removing the need to Add and then Assign forms to patients. Now when an appointment is made, forms associated to the appointment type are made available to the patient in the patient portal a set number of days before the scheduled appointment as indicated by your Forms to Patient Portal Before Appt (# Days) system default.


Patient forms screen updates

AdvancedPatient (PM/Mobile)
We have updated the layout of the Patient Forms screen by removing the Added and Assigned columns. We have added a new Send to Patient button, removed the Assign button, and renamed the Retract button to Remove.


Front Office Screen Updates

AdvancedPatient (PM/Mobile) Alongside the auto-assign update, we have made several changes to the Front Office app, including: Screen Updates • Appointments, Search, and Forms panes are now full-screen. Use the tabs to switch between screens. • We have added a pull-to-refresh function to the Front Office app. Press your finger to the screen and pull … Continued


Mobile App Update (PM/EHR)

We are excited to announce that you can now assign and manage patient HealthWatcher™ plans on your iPad® and iPhone®.
• View suggested plans for the patient based on the selected provider
• View all HealthWatcher plans
• View plans assigned to the patient, and the plan status
• Assign or remove a plan for a patient
• View scheduled HealthWatcher plan reminders for the patient
• View plan details


Auto-expire patient forms

AdvancedPatient (PM/Mobile)
We have enhanced the patient forms workflow by increasing the number of days before forms automatically expire. All uncompleted forms now auto-expire 30 days after the associated appointment date. Forms that are partially completed can still be reviewed and accepted by your practice, but will display an expired status in the Front Office app and in the Review tab in the Patient Forms check-in screen. Forms that were never started will be deleted from the system. Prior to this enhancement, patient forms auto-expired one day after the associated appointment.



Collection activity by patient visit

Reports (PM)
As part of our recent visit-based worklists enhancement to the Collections module, we have added a Visit Level Action section to the Collector User Productivity report. With this change, you can now see worklist collection activity for charges at both the patient visit level and responsible party account level in one report.


Eligibility system default (PM)

We have updated the Include Unconfirmed Eligibility in Pt. Memo system default to allow you to indicate if you do not want unconfirmed patient eEligibility™ information to be recorded in the patient memo.
When set to Yes, and patient eligibility is returned from the carrier as unconfirmed, a patient memo is automatically created recording the eligibility information. The default is Yes.
Select No to prevent unconfirmed patient eligibility information from being recorded in the patient memo.


“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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Estaban Lavato, MD - La Loma Medical Center

“The best thing I ever did in private practice was getting AdvancedMD—it has liberated me.”

Estaban Lavato, MD
La Loma Medical Center

“Having integrated practice management and EHR is absolutely wonderful, you don’t have to flip back and forth between systems—all of your information is at hand when needed.”

Raju Raval, MD

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