ReferralMD
ReferralMD delivers AI-powered solutions for Referral Management, Fax Management, eConsults, Patient Scheduling, Intake and Communications and Marketing CRM. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service.
How ReferralMD Helps
Digital Front Door
- Patient Access Tools
- Patient Direct Scheduling
- SmartCHAT Patient Intake
- Patient Communications
Operations
- Referral Management
- Consult Management
- AI Fax Management
- Appointments and Scheduling
Marketing and Services
- Marketing CRM
- Advanced Analytics
- Professional Services
- SmartEXCHANGE Integrations
Who ReferralMD Helps
Health Systems/ACOs/DSRIPs/CINs
- Reducing patient leakage through SmartMatch decision support and real-time analytics
- Standardizing and streamlining the referral management process across the organization
- Driving operational efficiencies and allowing referral teams to scale more efficiently
PCPs/FQHCs/Dental Practices
- Matching patients with appropriate providers using SmartMatch decision support
- Closing the feedback loop with specialists and reducing phone calls and faxes
- Increasing patients LTV to ensure they are not lost to competitors after referrals are sent
Specialty Care Organizations
- Increasing referral volume and capturing more revenue using CRM and marketing tools
- Improving customer service with referring providers through automated status reports
- Managing referral network and gaining insight into referral patterns using analytics