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Stat Care – Dr. Raju Raval

 

Integrated EHR dramatically streamlines workflow & paper management throughout the clinic

This “dual speed” clinic struggled to serve both walk-in and in-depth internal medicine patients on a paper and manual-process-centric practice management system. The AdvancedMD cloud system with integrated practice management and EHR directly addressed key workflow bottlenecks in scheduling, coding, billing and referral management. Additionally, Dr. Raval achieved a core goal of maintaining a high level of patient eye contact during exams, while still fully utilizing automated EHR functionality.

Providers:

Solo physician: Raju Raval, MD; two physician assistants

Practice Specialty:

Internal Medicine & Urgent Care

Technology Profile

The practice moved from a paper-based system to the AdvancedMD cloud solution in 2010, adding the integrated EHR in 2011. The technology is uniquely suited to the clinic’s mix of walk-in urgent care and scheduled internal medicine patients. Today the clinic runs the fully-integrated AdvancedMD cloud software suite, including EHR, electronic charge slips, scheduling, eligibility verification and sophisticated billing. Providers and staff access the system anytime, anywhere through the cloud without the need for additional on-site servers and computer equipment.

Practice Highlights

Stat Care is an Internal Medicine practice with a strong walk-in flair. Providers see both assigned and unassigned patients, seamlessly adjusting to varying patient demands. The practice is characterized as a liaison between the primary care physician and the emergency room. “I have a fast and slow switch,” says Dr. Raval. “Folks with a single problem we get in and out quickly. But, because of my internal medicine training, I will slow down and take care of chronic issues with more complicated patients.”

Learn how Stat Care moved from a paper-based system to the AdvancedMD cloud solution in 2010 and added the integrated EHR in 2011.

Learn More

Topic: EMR/EHR, Medical Billing | Content Type: Success Stories

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“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“The AdvancedMD system is an extremely big reason I’ve been able to pull off what I have over the past number of years.”

William W. Forgey, MD

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“With the new scheduler and EHR, we get a lot of the information up front, so when the patient comes in, unless they have something changed insurance-wise they’re already verified and ready to be taken back right away, it also makes it much easier for billing.”

Nancy Sutter
Office manager

“We have seen approximately a three-fold improvement on a month-to-month basis of increased collections using AdvancedMD technology as compared to our previous technology provider. That has really been a step-change improvement with respect to the economics of the company.”

Michael Paul, CEO
Lineagen, Inc.