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Stat Care – Dr. Raju Raval

 

Integrated EHR dramatically streamlines workflow & paper management throughout the clinic

This “dual speed” clinic struggled to serve both walk-in and in-depth internal medicine patients on a paper and manual-process-centric practice management system. The AdvancedMD cloud system with integrated practice management and EHR directly addressed key workflow bottlenecks in scheduling, coding, billing and referral management. Additionally, Dr. Raval achieved a core goal of maintaining a high level of patient eye contact during exams, while still fully utilizing automated EHR functionality.

Providers:

Solo physician: Raju Raval, MD; two physician assistants

Practice Specialty:

Internal Medicine & Urgent Care

Technology Profile

The practice moved from a paper-based system to the AdvancedMD cloud solution in 2010, adding the integrated EHR in 2011. The technology is uniquely suited to the clinic’s mix of walk-in urgent care and scheduled internal medicine patients. Today the clinic runs the fully-integrated AdvancedMD cloud software suite, including EHR, electronic charge slips, scheduling, eligibility verification and sophisticated billing. Providers and staff access the system anytime, anywhere through the cloud without the need for additional on-site servers and computer equipment.

Practice Highlights

Stat Care is an Internal Medicine practice with a strong walk-in flair. Providers see both assigned and unassigned patients, seamlessly adjusting to varying patient demands. The practice is characterized as a liaison between the primary care physician and the emergency room. “I have a fast and slow switch,” says Dr. Raval. “Folks with a single problem we get in and out quickly. But, because of my internal medicine training, I will slow down and take care of chronic issues with more complicated patients.”

Learn how Stat Care moved from a paper-based system to the AdvancedMD cloud solution in 2010 and added the integrated EHR in 2011.

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Topic: EMR/EHR, Medical Billing | Content Type: Success Stories

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“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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“The money I have invested in AdvancedMD is miniscule compared to the return. I have never been more efficient – ever – in my professional life as I am now.”

Jed Shay, MD
The Pain Care Center

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“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”

Ron Rosenberg, PA
Practice Management Resource Group

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