Stat Care – Dr. Raju Raval
Integrated EHR dramatically streamlines workflow & paper management throughout the clinic
This “dual speed” clinic struggled to serve both walk-in and in-depth internal medicine patients on a paper and manual-process-centric practice management system. The AdvancedMD cloud system with integrated practice management and EHR directly addressed key workflow bottlenecks in scheduling, coding, billing and referral management. Additionally, Dr. Raval achieved a core goal of maintaining a high level of patient eye contact during exams, while still fully utilizing automated EHR functionality.
Solo physician: Raju Raval, MD; two physician assistants
Internal Medicine & Urgent Care
The practice moved from a paper-based system to the AdvancedMD cloud solution in 2010, adding the integrated EHR in 2011. The technology is uniquely suited to the clinic’s mix of walk-in urgent care and scheduled internal medicine patients. Today the clinic runs the fully-integrated AdvancedMD cloud software suite, including EHR, electronic charge slips, scheduling, eligibility verification and sophisticated billing. Providers and staff access the system anytime, anywhere through the cloud without the need for additional on-site servers and computer equipment.
Stat Care is an Internal Medicine practice with a strong walk-in flair. Providers see both assigned and unassigned patients, seamlessly adjusting to varying patient demands. The practice is characterized as a liaison between the primary care physician and the emergency room. “I have a fast and slow switch,” says Dr. Raval. “Folks with a single problem we get in and out quickly. But, because of my internal medicine training, I will slow down and take care of chronic issues with more complicated patients.”