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Simple Chime

Simple Chime

Text-enable your practice

SimpleChime helps practices maximize appointments and grow their revenue by tracking every patient call, message and website visit—allowing patients to engage in a two-way text conversation as needed. This product integrates with your EHR and can seamlessly convert leads to patients without the need for data reentry.

Two-way text
Avoid long call holds and engage in two way conversation with patients. Connect text with the phone system and Website to receive and engage leads. The messaging feature not only enables exchanging text but shares insurance card/medical history and other images through two way text and provides all details in a matter of a few clicks. Easily add contacts from text to patients in your EHR.

SimpleChime provides analytics on all types of leads like calls and text conversations, missed calls and voicemails, this will enable you to have better clarity on your patient provider communication and define better engagement plan

Phone calls
SimpleChime provides customized/configurable IVR workflow for more efficient patient call routing; along with two way texting options. The application helps you avoid losing any call and lead by sending text to any missed call. Call diverted to voicemails to text feature is also available, enabling you to increase staff productivity and patient satisfaction and thus improving patient experience.

Website widget
Integrate and customize the widget and go live on your existing website. Capture any visitors and generate a lead to track to closure. Another way to facilitate text communication with your patients. This feature is configurable to define right questions to your patients, example – ask patient about scheduling / rescheduling, answering billing questions or intake forms Or medication prescription etc. An intuitive feature for engaging the patients and your staff.

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Category: Patient Engagement | Software Type: Patient Engagement

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