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Best Practices for Expanding Telemental Health Services to Underserved Areas
Mental health care has long been a point of concern for clinicians and patients. Many agree that we do not have adequate resources to meet the mental health needs of all our patients in the U.S., and a lack of mental health services in many areas makes it hard for certain patient populations to access … Continued
Answering FAQs About Telemedicine During COVID-19 (Part 2)
In part one of this post we covered some common questions related to telemedicine that have come up for many providers and clinics trying to figure out how to provide care for patients as COVID-19 has made in-person or face-to-face visits challenging or even unsafe in some areas. In part two we’ll cover some … Continued
Answering FAQs About Telemedicine During COVID-19 (Part 1)
The novel coronavirus SARS-CoV-2 (known as COVID-19) has created a lot of new challenges for medical practices. While some urgent care and emergency medicine facilities are dealing with surges of patients affected by the disease, other practices are adapting on the fly to provide more of their care through telemedicine to reduce the risk of … Continued
How E-Prescribing Benefits Your Practice and Your Patients
Stop and think for a minute about the things that are taking up a significant amount of your clinical and front office staff’s time. Chances are, one of those things is phone calls related to medication refills. Medical practices have long operated with an extremely inefficient medication refill process where: Patients or pharmacy employees have … Continued
Helping Patients Who Struggle to Use Telehealth Technology (Part 2)
In part one of this blog we discussed some of the ways that telemedicine has improved patient access during the COVID-19 pandemic. However, that is not universally true for all patients. In part two we’re going to discuss some of the barriers that your patients might face in accessing care through technology like smartphones, apps, … Continued
Workflow Best Practices for Small or Independent Medical Clinics
One of the most important factors in whether a clinic runs well is its workflows. Having proper processes in place for all aspects of your clinic—from scheduling and patient check-in to referrals and medical billing—ensure that you can see the maximum number of patients each day and that you are able to collect as much … Continued
Health systems need to be flexible to recoup lost finances
American hospitals and health systems are facing financial struggles like never before. From the cancellation of non-emergency surgeries to disrupted supply chains and historically high unemployment rates resulting in higher numbers of uninsured patients, the pandemic has created tremendous financial turmoil. The strategy that more than 70% of hospitals and health systems are turning to … Continued
Telehealth Executive Order for Rural Healthcare
An executive order issued on Monday is aimed at improving rural healthcare accessibility, so patients have ongoing access to high-quality healthcare and expanded telehealth (telemedicine) services. Revenue for rural providers varies significantly month to month, making it difficult to stay in business. Nearly 25 percent of the U.S. patient population resides in rural communities. The … Continued
Improving Remote Patient Care with a Patient Portal
The journey to implement technology in patient care isn’t new, but in the last few months, it has taken several leaps forward as more practices and providers were forced to offer remote care when clinics could no longer see patients in person. Clinics shifted toward telemedicine and telehealth to maintain contact with patients, continue to … Continued
The Human Side of Telehealth
Wowing patients & improving outcomes through people-centered technology For many practices, the steep learning curve of implementing telehealth (telemedicine) technology has been surmounted, with a healthy push from COVID-19. As it turns out, that was actually the easy part. The next big challenge? Making telehealth work for patients, providers and staff alike in a way … Continued
Helping Patients Who Struggle to Use Telehealth Technology (Part 1)
When COVID-19 shut down most medical offices and all non-life-threatening medical care (essentially all care outside of the ICU and emergency rooms in some places), many clinics and providers shifted their practices online and started meeting with patients using telehealth or telemedicine visits. Telemedicine software is beneficial and has allowed a significant number of patients … Continued