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Online Physician Reputation Management

It’s time to manage your online reputation…look how easy it is!

When was the last time you searched a review for that new restaurant, real estate agent, vehicle or retail location? It was probably today. Your patients are doing the same to you! Online reviews are now the foundation for a physician’s reputation.

Gone are the days of soliciting patients, family, friends, and even office staff, to leave a positive Google review of your practice to boost your online rating.

It’s now time to fix your rating by showing your patient’s how much you’re loved!

Gather patient feedback

The newest addition to the AdvancedPatient suite, physician reputation management surveys, automates the process of collecting Google business profile reviews. You can now build a positive online reputation using automated surveys to gather patient feedback not only for recent office visits but also telemedicine visits.

How it’s done

Following the visit, patients receive a short survey via email or text message, according to their preference. When a positive score is given, AdvancedPatient invites the patient to post their positive feedback on your Google profile. Yep, it’s that easy!

In the case of a negative score, a direct probing question is presented and the patient is invited to describe their recent experience. This voice-of-the-patient insight is posted privately on a dashboard in AdvancedPM and AdvancedEHR for you to easily facilitate resolution. Imagine what that will do to your online rating!

The AdvancedPatient online physician reputation management surveys make it easy for you to engage your patients, mitigate any negative reviews and improve your online reputation.

Additional important resources

Request a personalized demo

Get a $10 Amazon gift card with a personalized demo. Learn how easily you can build a positive online reputation: (800) 825-0224 or sales@advancedmd.com.


Topic: Patient Experience, Telemedicine | Content Type: Blog Articles

“If you want to be focused on your practice and not worry about infrastructure, this is it. It’s transparent, just like when I plug something into the wall I’m not worried about what the voltage is and what’s the availability; it’s just there—like AdvancedMD. It does it so well sometimes you don’t appreciate it until you really think about it.”

Judy Feingold
Occupational Therapist

“Our workflow has diminished as far as the redundancies, having to do the back-and-click here or check on this and check on that—it’s all right there!”

Johnette Lamborne
Office manager

“[Our] patients are very well-educated and well-informed, and they want to see results quickly. The practice has to run extremely efficiently and be accessible to them. The nice thing about [AdvancedMD] is it has allowed me to be more efficient both in and out of the office. Now I don’t have to come back into the office, which is great for my family and everything else. It saves me a lot of time – probably an hour a day on the three days I work in the second office.”

Keith Berkowitz, MD
Center for Balanced Health

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“If we are waiting for a delivery or in between surgeries, we can log in, check messages or patient information and send electronic prescriptions as needed. Mobility is a good thing, and certainly being able to coordinate care with our patients from multiple locations is definitely a plus.”

Lisbeth Chang, MD
Sunrise Women’s Medical Group

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