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New Products & Features

Appointments (PM)

Appointment Reminders
We have set a limit for appointment reminder text messages at 300 characters to help you manage the length of text messages. Long messages, over 160 characters, might be split by phone carriers and can arrive out of order.

See Additional Information for Merge Field character counts.


AdvancedReputation (PM/EHR)

AdvancedReputation in PM We are happy to announce our new AdvancedReputation™ tool. Use this tool to: Send the new Patient Satisfaction Survey to measure the patient’s satisfaction with your practice Determine areas of improvement and assist in reputation management Grow practice credibility and positive public opinion by gaining positive reviews on Google™ Review Note: To … Continued


AdvancedPM

Updates made to:

  • Demographics (PM)
  • Reports (PM)
  • Video Training Library (PM/EHR)


AdvancedRooming

Updates made to:

  • AdvancedRooming (PM/EHR/Mobile)
  • Video Training Library (PM/EHR/Mobile)

Scheduler (PM/EHR)

We have updated the Checked In/In Office icon in the PM and EHR Scheduler to a solid circle to delineate it from the Check In Appointments icon. Previously all used the same icon.


AdvancedPM

Updates made to:

  • Browser-based Document Scanning Module (PM)
  • System Defaults (PM)
  • Video Training Library (Mobile)

AdvancedPM

Updates made to:

  • Master Files (PM)
  • Reports (PM)
  • System Defaults (PM)

Mobile App Overview (Mobile)

We are excited to announce the following updates to our mobile and iPhone® app: Updated the patient facesheet with additional fields to match EHR, added More links next to carriers and appointment information, and added badges to the patient facesheet icons. Added information on the Patient Details screen to match EHR. Added the ability to … Continued



Collections (PM)

Added Web Address and Email Address Icons
You can now access a carrier’s website or start an email addressed to the carrier directly from the Collections screen in the Account and Visit tabs.
Click the new web address icon to open a browser tab with the carrier’s website.
Click the new email icon to start an email with the carrier’s email address in the To: field.
Click the Collections icon.